Frequently Asked Questions
Question 1: How many sessions will I need?
This depends on the issues you bring to counselling. Some issues need longer because of their complexity, others need less time. As long as the counselling continues to be helpful, it is worth continuing. This can be done in a single block of sessions or you may decide on some sessions, a break and then coming back for extra sessions. It is up to you how many sessions you attend and your counsellor can assist you in this decision.
Question 2: Will information we talk about at our sessions be confidential?
All personal information gathered in the course of the counselling process will remain confidential and secure except when:
- Your Notes are subpoenaed by court
- Failure to disclose the information would put you or someone else at risk of harm.
- You ask your counsellor to discuss your case with another professional
Question 3: How long is each session?
The sessions normally last up to an hour, although longer sessions can be discussed if you travel a distance or would like immediate assistance with a complex issue. This can be discussed with the counsellor you choose when making your appointment.
Question 4: How do I arrange an appointment?
Contact us by either:
- Completing the form on the Contact page
- Emailing the counsellor of your choice from the Counsellors page
Question 5: Who will be my counsellor?
Each counsellor works independently at the centre. Contact the counsellor you would prefer to work with or ring 0411050225 and a counsellor who is available at your chosen session time will be appointed to you.